What to Expect During Your Free Consultation Call at Evolv Physical Therapy & Performance

If you've been wondering whether physical therapy is the right next step—or you’ve been dealing with nagging pain, new symptoms, or pelvic health concerns and don’t know where to start—our free consultation call is the perfect first step.

This call is designed to give you clarity, direction, and confidence about what’s going on in your body and what your best path forward could be.

We want to make sure we are a good fit for each other! And if we aren’t, we’ll help guide you toward the right provider so you can get the care you need.

No pressure. No commitment. Just support and direction.

Here’s exactly what happens on that call 👇

1. We Listen to Your Story

Before anything else, we want to hear you.

Most people who call Evolv are:

• Frustrated with ongoing pain, discomfort, leakage, difficulty completing daily tasks, or not being able to crush their workouts and reach new PRs

• Unsure if what they’re feeling is “normal”

• Tired of trying things that haven’t worked

• Looking for a clear plan instead of guessing

  
  

Whether it’s hip/back/knee pain, leaking during workouts, diastasis, shoulder limitations, postpartum concerns, or just feeling “off,” we start by understanding:

• What’s been going on

• When it started

• What makes it better or worse

• How it’s affecting your workouts, daily life, or confidence

  
  

This part is conversational, judgment-free, and designed to help us understand the big picture.

2. We Ask Targeted Questions to Understand the Root of Your Concerns

Once we know your story, we dive deeper.

We’ll ask:

• What activities matter most to you

• What movements trigger symptoms

• What your goals are

• What you need your body to do (CrossFit, lifting, running, mom-life, work duties, etc.)

• What you look for in a provider

  
  

For pelvic health concerns (leaking, urgency, pain with penetration, postpartum symptoms), we ask gentle, appropriate questions to understand what might be contributing to your symptoms—always at your comfort level.

For orthopedic and sports injuries, we’ll ask about training volume, recent changes, technique, previous injuries, or compensation patterns.

All of this helps us identify possible factors and determine whether you’d benefit from an in-person evaluation.

3. We Explain How Our Evaluation Works

If you're a good fit for therapy, we’ll walk you through what an Initial Evaluation looks like.

This includes:

• Subjective and objective measurements (including hands-on assessment)

• For pelvic health: an optional internal exam if appropriate and only if you want it

• A personalized care plan based on your goals (not a cookie-cutter insurance plan)

• How Evolv is different from traditional therapy clinics and our 3-Step Process

  
  

4. We Help You Decide If You Want to Move Forward

There’s zero pressure. The goal isn’t to “sell” you—it's to help you make an informed decision.

We’ll talk about:

• What type of care you’d likely benefit from

• Expected frequency, based on what we typically see with similar situations

• Pricing and package options

• How we tailor care to your goals, not insurance limitations

  
  

5. We Help You Book Your Visit (If You’re Ready)

If moving forward makes sense, we help you set up your next step.

We’ll send you:

• Appointment reminders

• Directions to the clinic

• What to wear

• Any intake forms needed

  
  

Why Our Calls Are So Helpful

People tell us our consultation calls feel:

• Reassuring (“I feel better already knowing someone understands.”)

• Clarifying (“Finally someone explained my symptoms.”)

• Empowering (“I know what to do next.”)

• Motivating (“Now I’m excited to get started.”)

  
  

For women with pelvic health concerns, this call often feels like the first time someone has really listened.

For athletes and active adults, it’s a chance to get direction on returning to the workouts and lifestyle they love.

Thinking About Scheduling a Call?

If you’re tired of guessing, Googling, or hoping things improve on their own… this is your sign.

A free consultation call can help you:

• Feel listened to, supported, and understood

• Understand the therapy process and what makes Evolv different

• Learn whether an in-person evaluation is the appropriate next step

• Feel confident and encouraged about moving forward in your health

  
  

And to be clear…

Our consultation call is not a diagnosis, and it’s not where you’ll receive your full answers.

Instead, it's a simple, supportive conversation to:

✔ Learn what’s going on

✔ Determine whether you’re a good fit for an evaluation

✔ Make sure we’re the right providers for you

✔ Help you move in the right direction — even if that direction isn’t Evolv

If you’re ready to take the next step toward feeling, moving, and performing your best…

👉 Click below to book your free consultation call

Book your FREE Phone Consult